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Property will be photographed
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Property will be advertised on a multitude of the most actively visited websites including but not limited to Homes.com, Trulia, Zillow etc.
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Rental listing will be placed on MLS (no additional charge for co-broke)
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Lockbox will be placed on property for outside office (agents) showings. All showings will be recorded.
Tenant services:
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Answer phone calls and email inquires about vacancies
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Show vacant properties to potential tenants
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Accept rental applications
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Run compilation credit report, employment verification and rental history check on all potential tenants
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Screen rental applications for inconsistencies (check local tax records)
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Accept initial rents and deposits
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Sign and explain the rental agreement to tenant
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Sign property condition checklist during move in with tenant
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Give required disclosure forms
Consultations services to rental owner:
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Comparative rental market analysis
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Provide owners tasks to convert property to rental legally (Township Rules and Regs!)
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Provide owners with consultation during lease and Rent to Own offers
Online web portal for owners:
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Allows you to Update personal and property information
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View multiple financial documents for your rental properties
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Various Association Forms
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Various Township Forms
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Hit counts (number of potential renters/buyers looking at your home)
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View important information about community bylaws and much more
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View work orders
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Update banking and direct deposit information
Property turnover:
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Negotiate new lease with tenant to re-rent
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Sign property condition checklist during move out with tenant
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Provide owner with estimate of “rent ready”
Rent collection:
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Collect rents when due
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Promote and establish auto draft and electronic payment accounts (scheduled for 1st Qtr. 2011)
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Sign and send rent receipts
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Maintain rent-collection records
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Collect late rents and charges
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Prepare late rent notices
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Serve late rent, pay or quit, and unlawful detainer notices
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Serve rent increase and tenancy termination notices
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Deposit rent collections in bank (Local Banks Only)
Maintenance:
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Conduct quarterly drive-by inspections
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Provide monthly report of maintenance, repairs, and utility expenses to owner
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Give rental violation notices when applicable
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Order the cleaning of hallways and entryways and other common areas (Multi-Units and Apartment Buildings ONLY)
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Replace light bulbs in common areas (Multi-Units and Apartment Buildings ONLY)
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Order the cleaning of stairs, decks, patios, façades and sidewalks (Multi-Units and Apartment Buildings ONLY)
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Order the cleaning of garage oils on pavement (Multi-Units and Apartment Buildings ONLY)
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Order the cleaning of garbage and debris on grounds (Multi-Units and Apartment Buildings ONLY)
Repairs:
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Accept tenant complaints and repair requests
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Inform Owner of maintenance and repair needs
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Categorize and maintain written log of tenant complaints
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Any repair completed by ourselves or by the home warranty company is included in monthly rent
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Any remodeling or major repair supervision is not included in the monthly maintenance fee
Other Responsibilities:
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Provide his/her phone number to tenants as an emergency contact number. Within reason, Manager should be able to respond at any time to an emergency (24Hrs).
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Meet or call Owner weekly (or monthly) to consult on the job priorities and give updated reports on status of residents and management priorities (Multi-Units and Apartment Buildings ONLY)
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Submit weekly/monthly time sheets to owner detailing activities, materials purchased and receipts (Multi-Units and Apartment Buildings ONLY)
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